Cakto
Log inCreate free account

Merchant of Record · Cakto International

When you buy through Cakto, you buy from Cakto.

Cakto Commerce OÜ acts as the Merchant of Record for international sales of digital products on the Cakto platform. We sell the product, process your payment and support you after the purchase. The creator supplies the content; the sale is ours.

Seller of record
Cakto Commerce OÜ
On your card statement
Cakto
Purchase support
support@cakto.com.br

What Cakto is responsible for

As the seller of record, Cakto is accountable to you for the whole purchase, from payment to after-sales.

  • Payment

    Your payment is processed by Cakto on its own checkout. Creators never collect payments from buyers.

  • Access

    Access to the course, program or membership is released as soon as your payment is confirmed.

  • Support

    Questions about payments, access or refunds are answered by Cakto’s support team.

  • Refunds

    7-day money-back guarantee from the date of purchase, unless the product page states a different period. Approved refunds are processed within 5 to 10 business days.

  • Chargebacks and disputes

    Handled by Cakto under the rules of Visa, Mastercard and the other card networks.

  • The full terms

    Every international purchase is governed by Cakto’s Terms and Conditions for Buyers.

    Read the Terms for Buyers

How a purchase works

The same four steps for every product sold through Cakto, in any country.

  1. 1

    You find a product

    A creator publishes a course, program or membership and shares its page with you.

  2. 2

    You check out with Cakto

    Payment happens on Cakto’s checkout. The purchase is sold and processed by Cakto Commerce OÜ under the Terms and Conditions for Buyers.

  3. 3

    You get access

    As soon as the payment is confirmed, your access to the product is released.

  4. 4

    Cakto stays with you

    Cakto appears on your card statement and answers any question about the purchase, including refunds.

Creators supply the content. Cakto is the seller.

Creators are Cakto’s suppliers. They don’t sell to you directly, don’t collect your payment and don’t handle refunds or chargebacks. Your purchase contract, your payment and any refund are with Cakto Commerce OÜ.

Supplier

Creator

Produces and maintains the content.

Merchant of Record

Cakto

Sells the product, processes the payment and handles refunds and disputes.

Buyer

You

Buy from Cakto, under Cakto’s terms and with Cakto’s support.

Need help with a purchase?

Contact Cakto directly about payments, access to your product, refunds or chargebacks. Include the email you used at checkout so we can find your order.

Service levels

target first response
Up to 5 min
to resolve simple requests
About 10 min

Complex cases, such as those involving banks, suppliers or regulators, may take longer. For personal data requests, write to privacy@cakto.com.br.

Legal documents

Company

Cakto Commerce OÜ
Reg. 17429090 · VAT EE102971545
Tartu mnt 67/1-13b, Kesklinna linnaosa
10115 Tallinn, Harju maakond, Estonia

Private limited company organized under the laws of the Republic of Estonia, acting as the Merchant of Record for international purchases made through Cakto.